Frequently Asked Questions

FAQ - General

When are parcels sent?

We send out parcels on Monday, Tuesday, Wednesday, Thursday and Friday. Depending on where in Europe you live, it will take 2-7 days to get delivered

How much is the shipping charge for my parcel?

Shipping:

  • NL The Netherlands €6.95
  • BE Belgium €9.95
  • DE Germany €9.95
  • LU Luxembourg €9.95
  • DK Denmark €20.00
  • AT Austria €20.00
  • FR France €20.00
  • GB United Kingdom €20.00
  • ES Spain €40.00
  • FI Finland €40.00
  • SE Sweden €40.00
  • CZ Czech Republic €40.00
  • EE Estonia €40.00
  • HR Croatia €40.00
  • LV Latvia €40.00
  • LT Lithuania €40.00
  • HU Hungary €40.00
  • PL Poland €40.00
  • RO Romania €40.00
  • SI Slovenia €40.00
  • SK Slovakia €40.00
  • BG Bulgaria €40.00
  • IE Ireland €40.00
  • PT Portugal €40.00
How are your parcels shipped?

We ship with DPD. This company has proved to be the most reliable of all the carriers. All parcels are registered and insured so there is no risk on your part for lost parcels or damaged parcels.

How can I Pay?

Our Dutch customers pay with iDEAL. Belgian customers with Mr Cash and all others by PayPal or Sofort banking. You can also transfer the money via the bank to our bank account.

Why do you need a copy of my ID?

We are only allowed to sell Air Guns to people who are 18 or older and we can be asked for proof of this by the police. In that case the police can calculate your age on the day of purchase via the information on the ID

My Track & Trace number doens't work. What now?

Please wait until about 20:00 on the day of shipping. The number will only work after the parcel has been scanned in to our local depot

Does DB schietsport sport fill diving cylinders?

No, unfortunately we do not currently have a filling installation. We advise you to inquire at the nearest dive shop or voluntary fire brigade.

Why is it taking so long to get my parcel?

This could be caused by many things. If you order and the payment has not gone through we will not have sent the parcel. Please check payment and if necessary make payment arrangements.

Sometimes if you have ordered an air rifle we haven’t received a copy of your ID. We usually send you an E-Mail to ask for a copy if we don’t receive it automatically

It is very rare but DPD may have problems. The parcel label may be unreadable or there are problems at the channel tunnel for example. Please let us know if there is a problem and we will sort it out as quickly as possible.

Does DB-Schietsport trade-in my old stuff?

No sorry we don’t buy second hand goods or trade anything in.

Can I order something that is not in the webshop?

Yes, it is in most cases possible. However, sometimes delivery times can be very long, so please allow for this.

Does DB-Schietsport sell firearms and ammunition?

No we don’t sell firearms or ammunition for firearms.

Can I order something via E-Mail?

Yes you can, but it will take some time to get the order sorted out if it is not done via the web shop.

Can I make you an offer for something on the site?

Well no, it doesn’t work like that. You can order anything in the Web shop for the price you see. If you need large quantities or you are a company, please send us an E-Mail with your requirements.

Why haven't I received an answer to my E-Mail?

We get hundreds of E-Mails each day and it is just not possible to answer them all. The longer and the more complicated your E-Mail, the longer it will take to be answered.

Ask us